The following icons allow you to access important features:
Member Content Blog (Lightbulb)
If the Microphone Icon is Red, this indicates new content is available. This content is posted by Client Success.
Contact a Specialist (QUESTION MARK)
This allows you to contact our Customer Support department.
After you click on the QUESTION MARK, you will be asked to fill out a form to submit your ticket to support. Once we've received your ticket, we will work hard to get your issue resolved as soon as possible. Responses will come to your email. If you do not receive a response, please check your spam folder.
Support can also be contacted at the included phone number.
Product Resources (STACK OF BOOKS)
Clicking on the STACK OF BOOKS icon, will bring up a dropdown of menu items.
- Resource Center provides access to the Chaikin Analytics Resources page.
- Contact a Specialist allows you to contact our dedicated support team directly, or schedule a one-on-one session.
- User Guide, Terms, FAQs provides helpful information about the product.
- Chaikin Power Gauge provides reference material on the Power Gauge Rating and its factors.
Settings (GEAR ICON)
Underneath this icon, you will see the following settings related items:
- About: Chaikin Analytics version info.
- My Subscriptions: Clicking this link will open a menu allowing access to different Chaikin Subscriptions.
- Manage Membership: Allows you to change User Name and Password, Manage Subscriptions including viewing next renewal and cost, and contract term.
- Notifications: Show or hide the Notifications banner, which automatically displays the latest announcements from Chaikin, including Product Releases, Market Alerts, and System Announcements.
- Import List: Allows the import of stocks/ETFs to create new user lists in Chaikin Analytics.
- Chaikin Insights: Link to previously published versions of Market Insights and Power Feed.
- Alerts Set-up: Allow the set-up of email alerts.
- Terms of Service: License Terms and Conditions
- Attributions: Data vendor attributions.
- Privacy Policy: Current Privacy Policy
- Ad Choices: Policy on sharing information with other parties
- Do Not Sell My Information: Link to form required for CCPA that precludes us from selling any information about users.
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